Finally, a Billing Partner Who Actually Gets Behavioral Health
Mental health and substance use billing isn’t like general medical billing. The rules are different, the payers are tougher, and the stakes are higher. Theiatrics was built to handle exactly this — so your team can stop chasing claims and start focusing on care.
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Behavioral Health Billing Is Hard. Most Billing Companies Don't Warn You.
If you run a therapy practice, a psychiatric clinic, or a substance use treatment program, you already know: getting paid is harder than it should be. Prior authorizations get denied. Claims come back rejected for documentation issues that seem arbitrary. Insurers apply different rules for behavioral health than they do for other specialties — and they bank on you not noticing.
The Mental Health Parity and Addiction Equity Act (MHPAEA) was supposed to level the playing field. In practice, payers still find ways to limit benefits, require excessive documentation, and delay reimbursements on behavioral health claims. Without a billing team that knows the rules cold, you're leaving real money on the table.
That's where Theiatrics comes in. We work exclusively with healthcare providers, and we've built deep expertise in behavioral health revenue cycle management — from initial eligibility checks all the way through final payment posting.
Built for Every Type of Behavioral Health Provider
Psychiatrists & Psychiatric NPs
Medication management, evaluations, and psychotherapy billing handled precisely.
Therapists & Counselors
Individual, group, and family therapy — LCSWs, LPCs, LMFTs, and psychologists welcome.
Substance Use Treatment Centers
Residential, IOP, PHP, MAT, and outpatient SUD billing — all levels of care.
Group & Multi-Provider Practices
Scalable billing solutions that grow as your team and patient volume grow.
Full-Cycle Behavioral Health Billing Services
Insurance Verification & Eligibility
We verify every patient’s behavioral health benefits before their appointment — coverage levels, deductibles, copays, and any session limits. No more billing surprises for you or your patients.
Prior Authorization Management
Our team submits, tracks, and follows up on prior authorizations for psychiatric evaluations, therapy sessions, IOP, PHP, and residential treatment. When a payer says no, we appeal — with documentation that wins.
Medical Coding (CPT & DSM-5 / ICD-10)
Accurate behavioral health coding is the foundation of clean claims. Our certified coders know the CPT codes that apply to psychotherapy, psychiatric services, and substance use treatment — and how to match them to the right diagnoses.
Claims Submission & Tracking
We submit claims electronically to all major payers and track every single one. You get real-time visibility into where each claim stands — pending, paid, or flagged for follow-up.
Denial Management & Appeals
Denied claims don’t stay denied with Theiatrics. We analyze the denial reason, build a strong appeal, and resubmit — recovering revenue that most practices simply write off. Our denial overturn rate speaks for itself.
Payment Posting & Reconciliation
We post all payments and reconcile EOBs against expected reimbursements — flagging underpayments and ensuring you receive every dollar you’re owed, not just what payers decide to send.
Patient Billing & Statements
We generate clear, patient-friendly billing statements and manage your self-pay and patient responsibility collections professionally and compassionately, in a way that preserves the therapeutic relationship.
Provider Credentialing
Getting paneled with payers is often the first roadblock for behavioral health providers. We handle the credentialing and re-credentialing process across all major insurance networks so your providers can bill in-network from day one.
Reporting & Revenue Analytics
We give you monthly reports that actually make sense — collection rates, denial trends, average reimbursement by payer, and revenue forecasts. Know your numbers and make smarter decisions for your practice.
Why Theiatrics
We're Not a General Billing Company That Does Behavioral Health on the Side
Plenty of medical billing companies will tell you they handle behavioral health. But there's a big difference between billing for a primary care visit and billing for a 90-minute intensive outpatient session with a multi-diagnosis patient on a managed Medicaid plan.
We've built our processes around the specific documentation requirements, medical necessity standards, and payer policies that behavioral health claims demand. Our team knows which payers routinely underpay for certain CPT codes. We know which documentation gaps trigger automatic denials. And we know how to write appeals that actually get overturned.
When you work with Theiatrics, you get a dedicated billing specialist — not a ticket system and a generic help desk.
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Behavioral Health Billing Specialists Our team trains exclusively on mental health and SUD billing rules — not general medical billing.
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Parity Act Compliance Knowledge We identify when payers are violating mental health parity rules and pursue the reimbursement you're owed.
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Transparent, Performance-Based Pricing We only win when you win. Our fee is based on collections — no flat monthly fees that don't reflect results.
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EHR-Agnostic Integration We work with TherapyNotes, SimplePractice, Kareo, AdvancedMD, Epic, and most other behavioral health EHRs.
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No Long-Term Contracts We earn your business every month. If you're not seeing results, you're not locked in.
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Real People, Real Accountability You get a named billing specialist and a direct line — not a support ticket and a 48-hour wait.
Stop Losing Revenue to Preventable Billing Errors
Let's take a look at your current billing performance — for free. You'll walk away knowing exactly where revenue is slipping and how to fix it, whether you work with us or not.
Schedule My Free Audit →Answers to What Behavioral Health Providers Ask Us Most
We believe in full transparency — no jargon, no runaround.
📞 Call Our Charge Team
Find Lost Revenue Before Claims Are Filed
We review recent encounters, identify missed or undercoded charges, and show exact revenue impact — before you commit to anything.
90 days of encounters reviewed
Codes matched with documentation
Exact dollar value identified
From certified specialists
100% risk-free audit
5900 Balcones Drive Ste 7988, Austin, Texas, 78731, USA
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