SNF Billing

Skilled Nursing Facility Billing Experts

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HIPAA Compliant Billing
Mental Health Parity Expertise
All Major Payers Accepted
DSM-5 & ICD-10 Coding Specialists
No Long-Term Contracts
HIPAA Compliant Billing
Mental Health Parity Expertise
All Major Payers Accepted
DSM-5 & ICD-10 Coding Specialists
No Long-Term Contracts

Specialized SNF Billing Services That Keep Your Facility Financially Healthy

Skilled nursing facility billing is among the most regulated and documentation-intensive in all of healthcare. Between PDPM classifications, Medicare coverage rules, Medicaid rate structures, and MDS coordination, a single misstep can cost your facility thousands. Theiatrics handles every piece of it so your team can focus on resident care.

SNF Services and Payers We Bill For

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Medicare Part A per-diem claims under PDPM
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Medicare Advantage (Part C) managed care plans
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Medicaid fee-for-service in all 50 states
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Medicaid managed care organizations (MCOs)
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Dual-eligible Medicare/Medicaid crossover claims
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Commercial and long-term care insurance billing
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Veterans Administration (VA) SNF benefits
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Tricare skilled nursing facility claims
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Private pay patient billing and statements
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Interim billing and final claim submission
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Therapy ancillary services billing
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Physician and NP/PA visit claims for SNF residents
โš ๏ธ Critical Compliance Note
Medicare SNF claims are subject to Recovery Audit Contractor (RAC) reviews, Targeted Probe and Educate (TPE) audits, and CERT reviews. Facilities with high denial rates or unusual billing patterns are selected for these audits, which can result in significant repayment demands. Proper billing from the start is the best protection.
Optimize Operations for Maximum Efficiency

Contact us to explore how our consulting can position your business as a frontrunner.

Credentialing Section
The Reality

What Makes SNF Billing Services Different From Other Medical Billing?

Skilled nursing facility billing operates under a completely different framework than physician practice billing or hospital outpatient billing. SNFs primarily deal with institutional claim forms, per-diem Medicare reimbursement under the Patient-Driven Payment Model (PDPM), Medicaid fee-for-service rates that vary by state, and a web of coverage rules that determine whether any given day of care is billable at all.

The qualifying hospital stay requirement, the distinction between skilled and custodial care, the 100-day Medicare benefit period, and the three-midnight rule are all concepts that SNF billing specialists must understand deeply. Getting any of these wrong results in denied claims, repayment demands, or compliance exposure that can take months to resolve.

On top of that, SNF billing is tightly connected to clinical documentation. The Minimum Data Set (MDS) assessments that your clinical team completes directly determine your PDPM payment categories and rates. If MDS timing is off, if diagnoses are coded incorrectly, or if the clinical documentation does not support the billing, your facility is at risk for both payment shortfalls and audit findings.

Theiatrics brings the specialized expertise that SNF billing demands. We work alongside your clinical and administrative teams to ensure every claim reflects the actual care provided, is coded correctly, and is submitted on time to the right payer.

Optimize Operations for Maximum Efficiency

Contact us to explore how our consulting can position your business as a frontrunner.

98%
First-pass claim acceptance rate
15-21
Average days to reimbursement
30%
Average revenue increase for new clients
100%
HIPAA compliant โ€” always
PDPM DEEP DIVE

Understanding PDPM and Why It Matters for Your SNF Revenue

The Patient-Driven Payment Model replaced RUG-IV in October 2019 and fundamentally changed how Medicare reimburses skilled nursing facilities. Getting PDPM right is the single most important factor in maximizing your SNF revenue.
PT

Physical Therapy Component

The PT component rate is determined by the residentโ€™s functional score and primary diagnosis category. Accurate ICD-10 coding and functional assessment documentation are essential to ensure the facility receives the correct PT per-diem rate for each residentโ€™s clinical needs.

OT

Occupational Therapy Component

Similar to PT, the OT component is driven by functional scoring and clinical classification. Both therapy components are calculated separately under PDPM, which means errors in either diagnosis coding or MDS functional scoring can undercut reimbursement for both disciplines simultaneously.

SLP

Speech-Language Pathology Component

The SLP component is particularly sensitive to accurate comorbidity coding. Cognitive impairment indicators, swallowing disorders, and tracheostomy or ventilator status all affect SLP payment rates. Missing these diagnoses in the MDS or claim means leaving reimbursement on the table.

NTA

Non-Therapy Ancillary Component

The NTA component covers high-cost supplies and medications and is weighted heavily in the first three days of a Medicare stay. This makes accurate NTA scoring at admission especially important. Underscoring a residentโ€™s comorbidities at this stage can cost a facility hundreds of dollars per day in lost reimbursement.

How Theiatrics helps: Our billing specialists review every PDPM classification for accuracy before the first interim claim is submitted. We cross-reference the MDS data, the physician orders, and the clinical documentation to ensure diagnoses are complete, comorbidities are captured, and the PDPM case-mix index reflects the true complexity of each residentโ€™s care needs. When we find gaps, we work with your clinical team to correct them through proper documentation channels before billing is affected.

PAYER COVERAGE

SNF Billing Across All Payer Types

Most skilled nursing facilities deal with a complex payer mix that requires different billing approaches, timelines, and documentation standards for each source of payment.
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Medicare Part A

The most complex SNF payer by far. Medicare Part A reimburses on a per-diem basis under PDPM for up to 100 days per benefit period. Billing requires UB-04 claims, correct PDPM classification, and precise coverage period tracking. We manage qualifying stays, interim claims, and final claims for every Medicare Part A resident.

PDPM-Based Reimbursement
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Medicare Advantage Plans

Medicare Advantage plans follow Medicare eligibility rules but each plan has its own prior authorization requirements, coverage rules, and reimbursement rates. We manage prior authorization requests, concurrent reviews, and claim submission for all Medicare Advantage plans your facility contracts with.

Prior Auth Required
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Medicaid

Medicaid covers long-term custodial care that Medicare does not, making it essential for most SNFs. Medicaid rates and rules vary significantly by state. We understand the fee-for-service and managed care Medicaid structures in every state where your facility operates and manage billing accordingly.

State-Specific Rules
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Medicaid Managed Care

Many states have transitioned Medicaid long-term care into managed care organizations. Each MCO has its own contract, rates, prior auth processes, and claim timelines. Our team manages these relationships and ensures claims are submitted according to each MCOโ€™s specific requirements.

MCO Contracts
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Crossover Claims

Dual-eligible residents covered by both Medicare and Medicaid generate crossover claims where Medicare pays first and Medicaid covers the coinsurance and cost-sharing. These claims require precise coordination of benefits to ensure both payers are billed correctly and no revenue is left uncollected.

Dual-Eligible Residents
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Commercial & LTC Insurance

Some residents carry commercial health insurance or long-term care (LTC) insurance policies. We manage verification of benefits, prior authorizations, claim submission, and appeals for commercial and LTC payers, ensuring these often-overlooked revenue sources are fully captured.

LTC Policy Billing
WHAT WE HANDLE

Our Complete SNF Billing Services

From admission verification to final AR collections, Theiatrics manages every step of the skilled nursing facility billing cycle.
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Eligibility & Benefits Verification

We verify Medicare, Medicaid, and commercial insurance eligibility at admission and throughout the stay, confirming qualifying hospital stays, benefit periods remaining, and coverage limits before the first claim is submitted.

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PDPM Classification & Coding

Correct PDPM classification is the foundation of accurate Medicare billing. We review ICD-10 diagnosis codes, clinical category assignments, and comorbidity flags to ensure every resident is classified at the appropriate payment level.

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MDS Coordination

We work closely with your MDS coordinators to align billing with assessment data. Timing errors and data inconsistencies between the MDS and billing systems are among the most common causes of SNF claim denials, and we prevent them proactively.

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UB-04 Claim Preparation & Submission

SNF claims require institutional UB-04 forms with precise revenue codes, condition codes, occurrence codes, and value codes. Our billing team prepares and submits these claims electronically with all required fields completed accurately.

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Prior Authorization Management

Medicare Advantage and Medicaid managed care plans require prior authorization for SNF admissions and concurrent reviews to continue coverage. We manage the entire authorization process from initial request through concurrent extensions.

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Denial Management & Appeals

When a claim is denied, we analyze the reason, correct the root issue, and resubmit within 48 hours. For clinical necessity denials, we prepare detailed appeal letters with supporting documentation to overturn the decision.

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AR Follow-Up & Collections

Aging accounts receivable quietly drains cash flow at many SNFs. Our team works all unpaid and underpaid claims systematically, following up with Medicare, Medicaid, and commercial payers until every balance is resolved.

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Audit Support & ADR Response

We help facilities respond to Additional Development Requests (ADRs), RAC audits, CERT reviews, and TPE audits. Our team compiles documentation, prepares audit responses, and assists with appeals when claims are denied post-payment.

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Revenue Cycle Reporting

You receive regular reports on claim submission rates, denial trends, payer mix analysis, days in AR, and collection performance so you always have a clear and accurate picture of your facilityโ€™s financial position.

HOW IT WORKS

Our SNF Billing Process From Admission to Final Payment

A structured workflow built specifically for the unique cadence of skilled nursing facility billing.
1

Admission Verification

We verify payer eligibility, qualifying hospital stays, benefit periods, and prior authorizations at the time of admission.

2

PDPM Classification Review

We review ICD-10 codes, MDS data, and clinical documentation to confirm the PDPM classification accurately reflects each resident's needs.

3

Interim Claim Submission

Medicare Part A claims are submitted on the required billing cycle. All UB-04 fields, revenue codes, and condition codes are reviewed before each submission.

4

Payment Posting & Review

Payments are posted promptly and remittances are reviewed for underpayments, short-pays, and denied line items that need correction.

5

Final Claim & AR Resolution

Final claims are submitted at discharge and all outstanding AR is worked through to completion, including secondary and crossover claim follow-up.

COMMON PAIN POINTS

SNF Billing Challenges We Solve Every Day

These are the billing problems that skilled nursing facilities encounter most frequently. Our team is trained to prevent them before they happen and fix them fast when they do.
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Qualifying Hospital Stay Issues

Medicare Part A SNF coverage requires a qualifying inpatient hospital stay of at least three consecutive days. Observation status stays and short admissions do not qualify. Billing Medicare Part A without a qualifying stay results in full claim denial and potential compliance exposure.

How we help: We verify qualifying status at admission by confirming inpatient days directly with the referring hospital before the first claim is submitted.

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PDPM Undercoding

Many SNFs consistently receive lower Medicare reimbursement than they are entitled to simply because diagnoses are not fully captured in the MDS or the primary diagnosis is not selected correctly. Undercoding the NTA component in the first three days is especially costly.

How we help: We conduct PDPM accuracy reviews for every new Medicare admission and work with your MDS team to ensure all diagnoses and comorbidities are documented and coded correctly.

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MDS Assessment Timing Errors

The MDS has strict assessment windows that must be completed on time for Medicare billing to proceed correctly. Missing or late assessments can result in incorrect per-diem rates, unallowable billing periods, and audit findings that require complex corrections.

How we help: We track MDS assessment windows for every Medicare resident and alert your clinical team when assessments are approaching their deadline to prevent timing violations.

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Prior Authorization Denials

Medicare Advantage and Medicaid managed care plans deny SNF claims when prior authorization was not obtained or when concurrent review was not completed in time to extend coverage. These denials are often not recoverable after the authorization window closes.

How we help: We manage all prior authorization requests and concurrent reviews proactively, tracking approval expiration dates and submitting extensions before coverage lapses.

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Insufficient Medical Necessity Documentation

Medicare and many managed care payers require clear documentation that skilled nursing care is medically necessary for each day billed. Vague or incomplete clinical notes are the most common reason SNF claims are denied or reversed in post-payment audits.

How we help: We identify documentation gaps before submission and flag them to your clinical team with specific guidance on what is needed to support each billed service.

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Non-Covered Days Billed in Error

Billing Medicare for days when a resident no longer meets the criteria for skilled care, or for days beyond the 100-day benefit period, creates significant compliance risk and results in repayment demands with interest when discovered in audits.

How we help: We monitor every Medicare residentโ€™s benefit period and skilled care status continuously, ensuring billing stops at the correct point and Private pay or Medicaid billing transitions smoothly.

WHY CHOOSE US

Why Skilled Nursing Facilities Choose Theiatrics

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SNF-Specific Expertise Our billing team understands the regulatory framework that governs SNF billing, from PDPM payment methodology to state Medicaid rate structures to Medicare coverage rules. We do not apply general billing practices to a specialty that requires deep regulatory knowledge.
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Clinical and Billing Alignment We work closely with your MDS coordinators, DON, and clinical staff to ensure that documentation supports billing and billing reflects what documentation shows. This coordination is what separates compliant SNF billing from billing that creates audit risk.
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Rapid Denial Resolution SNF denials are time-sensitive. Appeal windows close quickly and timely filing limits can expire before a busy administrative team gets to the denial queue. We resolve denied claims within 48 hours and track every appeal through to a final decision.
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Audit Readiness Support We help facilities build the documentation and billing practices that withstand RAC, CERT, and TPE audits. And when audits do occur, we are there to help compile records, prepare responses, and appeal findings that we believe are wrong.
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Transparent Financial Reporting You will always know exactly where your revenue stands. Our reports cover payer mix trends, denial root cause analysis, days in AR by payer, PDPM case-mix index trends, and monthly collection performance so nothing surprises you.

The True Cost of Poor SNF Billing

Many skilled nursing facilities accept a level of revenue leakage that they would never tolerate in their clinical operations. Uncaptured PDPM points, unbilled non-covered day transitions, unworked Medicare Advantage denials, and missed Medicaid crossover claims add up to significant annual losses that most facilities never fully quantify.

When a facility consistently undercodes the NTA component in the first three days of a Medicare stay, for example, they might lose $50 to $150 per resident per stay. For a 100-bed facility with 200 Medicare admissions per year, that represents $10,000 to $30,000 in avoidable revenue loss from a single coding error alone.

Theiatrics exists to find and fix these gaps. Our SNF billing review process is designed to identify every recoverable revenue opportunity and put in place the processes to capture it going forward.

$30K+ Avg Recoverable Revenue Per Year from NTA Undercoding Alone
48hr Our Denial Resolution Turnaround
98% Clean Claim Rate at First Submission
30% Average Revenue Increase for New Clients

Ready to Strengthen Your SNF Revenue Cycle?

Let Theiatrics handle the complexity of skilled nursing facility billing so your administrative team can focus on running your facility. Schedule a free consultation and we will assess your current revenue cycle at no cost.

Schedule My Free Audit โ†’
COMMON QUESTIONS

Answers to What SNF Billing Providers Ask Us Most

Answers to the questions SNF administrators and billing directors ask us most when they are evaluating outsourced billing support for their facility.

Have a specific SNF Billing question? Our specialists respond within 4 hours.

๐Ÿ“ž Call Our Charge Team
What are SNF billing services?
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SNF billing services refer to specialized medical billing support for skilled nursing facilities. This includes submitting Medicare Part A and Medicaid claims, managing PDPM coding, coordinating with MDS nurses to ensure assessment accuracy, submitting UB-04 institutional claims, managing prior authorizations, and handling denials and appeals specific to skilled nursing facility reimbursement rules. Because SNF billing involves institutional claims, federal payment models, and state-specific Medicaid rules, it requires expertise that goes well beyond general medical billing.
What is PDPM and how does it affect SNF billing?
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PDPM, the Patient-Driven Payment Model, is the Medicare reimbursement system for skilled nursing facilities that replaced the RUG-IV model in October 2019. Under PDPM, Medicare payment rates are determined by a patient's clinical characteristics, diagnoses, and functional status across five components: physical therapy, occupational therapy, speech-language pathology, nursing, and non-therapy ancillary services. Accurate PDPM coding requires precise ICD-10 diagnosis coding, correct clinical category classification, and close coordination with MDS assessments to ensure the facility is reimbursed at the right rate for each resident.
How does Medicare Part A billing work for SNFs?
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Medicare Part A covers skilled nursing facility care for beneficiaries who have had a qualifying inpatient hospital stay of at least three consecutive days. SNFs bill Medicare Part A using UB-04 institutional claim forms on a per-diem basis under PDPM. The facility submits interim claims at regular intervals and a final claim when the resident discharges. Medicare covers 100% of approved costs for days 1 through 20 and requires a daily coinsurance for days 21 through 100. After 100 days in a benefit period, Medicare coverage ends and the facility must transition to Medicaid, private pay, or another payer.
Why do skilled nursing facilities have high claim denial rates?
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SNF billing denials commonly stem from missing or incorrect prior authorization for Medicare Advantage and Medicaid managed care admissions, failure to meet the qualifying hospital stay requirement, inaccurate PDPM classification from diagnosis coding errors, MDS assessment timing problems, insufficient documentation of medical necessity for skilled care, and billing for days beyond the covered benefit period. Each of these requires SNF-specific knowledge to prevent and resolve, which is why facilities that use generalist billing teams often see higher denial rates than those using SNF specialists.
Does Theiatrics handle both Medicare and Medicaid billing for SNFs?
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Yes. Theiatrics manages Medicare Part A billing, Medicare Advantage plan billing, Medicaid fee-for-service billing, Medicaid managed care plan billing, and commercial insurance billing for skilled nursing facilities. We also handle Medicare/Medicaid crossover claims for dual-eligible residents, which require both payers to be billed in sequence and the balance correctly posted from the Medicare remittance before the Medicaid crossover claim is submitted.
What is an MDS assessment and why does it matter for SNF billing?
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The Minimum Data Set (MDS) is a standardized clinical assessment tool that skilled nursing facilities complete for every Medicare and Medicaid resident at required intervals. The MDS data directly determines the PDPM payment classification for Medicare residents and influences Medicaid rates in many states. Errors or late submissions can result in payment delays, payment reductions, and compliance penalties. Theiatrics coordinates with your MDS team to ensure billing reflects the most accurate assessment data and that assessment timing aligns with billing cycles.
Can Theiatrics help with SNF Medicare audits like RAC or CERT reviews?
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Yes. Theiatrics provides documentation support and appeal preparation for Recovery Audit Contractor (RAC) reviews, Comprehensive Error Rate Testing (CERT) audits, and Targeted Probe and Educate (TPE) reviews. Our team helps facilities respond to Additional Development Requests (ADRs), compiles the required medical records, prepares written appeal arguments, and tracks each appeal through the multi-level Medicare appeals process.
Which states does Theiatrics provide SNF billing services in?
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Theiatrics provides SNF billing services for skilled nursing facilities in all 50 states. Our team is familiar with state-specific Medicaid rate structures, managed care organization requirements, and regional Medicare Administrative Contractor (MAC) policies that affect how SNF claims are processed and paid. Whether your facility is in Texas, Florida, California, New York, or any other state, we understand the regulatory environment that applies to your SNF billing.
FREE CHARGE AUDIT

Find Lost Revenue Before Claims Are Filed

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Missed charge scan
90 days of encounters reviewed
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E/M validation
Codes matched with documentation
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Revenue impact
Exact dollar value identified
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24-hour results
From certified specialists
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No cost, no commitment
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